Shipping Policy
Shipping & Handling Policy for Timelore LTD
What Shipping Methods Do We Provide?
We ship all items via USPS First-Class Mail or USPS Priority Mail, depending on the total weight of your order. For international orders, we also offer DHL Express.
Do We Offer Free Shipping?
Yes! We provide free shipping on orders over $99.
What If My Shipment Doesn't Arrive in the Estimated Time?
- The delivery timeframe starts after your order is processed.
- We aim to process orders within 2-3 business days.
- Orders typically arrive within 7-28 business days, depending on your location.
- For international shipments, delays related to customs or other factors can extend delivery times to 1-4 weeks.
Do We Ship Outside the US?
- Yes! We ship almost worldwide. During checkout, after entering your address, a real-time shipping rate will be displayed.
- Shipping methods and times vary depending on the country.
Why Are There Fees to Pick Up International Orders?
- Customs duties and import taxes are assessed by your country's customs authorities.
- These fees are paid directly to your government and are outside our control.
- We ship DDU (duties unpaid), and you are responsible for these charges upon arrival.
- We recommend contacting your local customs office beforehand to understand the applicable import duties.
What If No Shipping Options Are Available for My Destination?
- We strive to ship worldwide, but some locations may not currently be serviceable.
- If you encounter issues during checkout, please contact us at theshop@allkpop.com , and we'll try to resolve it.
What Payment Options Do We Offer?
We accept all major credit cards, PayPal, Amazon Payments, Apple Pay, and Cryptocurrencies.
Contact Information
- Trade name: Timelore LTD
- Phone number: +33 624517189
- Email address: ShildneckScheibe385@outlook.com
- Physical address: 10 Rue Charles Gounod, 13960 Sausset-Les-Pins, France